"Ruth is remarkable! When we sold our house in Hope Island resort she was professional and ethical. " Margo Poole

Testimonials

We believe that real estate is about relationships and not just property.  We are committed to building meaningful and genuine personal relationships with our clients based on mutual trust and respect.  This is why so many HUM & FEA clients come back to us for their next real estate transaction, as well as referring us to their friends and family. 

We are honoured to receive many testimonials from satisfied clients who HUM & FEA have helped to achieve their dreams.  Please read some of these below:
 

Very sad to receive your email. 

You have been a fantastic Agent, always going above and beyond.  I appreciate your efforts over the years from the beginning of our purchase and then ongoing management also.

Anita


 

I've dealt with a lot of Agents and even been an Agent myself for 6 years and no other agent or even myself would have done a better job as you have, from us purchasing our home and managing it.

I can't say thank you enough.

Tammy has huge shoes to fill.

I'll call you later in the month.

Stay well and good luck, keep selling.

Paul & Adele


 

Excellent service

Very happy, would recommend to anyone looking for an agent.

Glen & Holly


 

I have bought and sold several properties. The last one from Hum and Fea. After a long search and inspections with other agents I came across Ruth. She quickly assessed our needs, and showed us the perfect property. Everything went wrong because I was unprepared. I had to go interstate and was working on documents at midnight from my hotel. Ruth responded and sent documents straight back to me until all hours of the morning. She went far beyond what I've had any other agent do for me. I don't think it would have gone through without the extraordinary lengths Ruth went to to help me. There was also another very interested buyer so it wasn't about the commission. Most importantly the seller was a lovely but naive and vulnerable widow. Ruth treated her more like a friend and was very protective of her interests. The real estate game is full of sharks but this seller was very safe with Hum and Fea looking after her. I know the next time I'm the seller on any of my properties I can have complete confidence and trust in Hum and Fea. Their integrity is unquestionable. We are still in the house and it is perfect. We love it. If you need an agent whether buying or selling, it's a no brainer.

Carly


 

Ruth is the most professional Real Estate Agent I have ever encountered, and will recommend her to all my colleagues, friends and acquaintances for their property sales/purchases.

Miranda Ward


 

Ruth was accommodating, informative, factual and patient. All the qualities you would ideally need in a real estate agent. Oh yes and a tough negotiator. I would definitely recommend her to sell my property, however as I have my dream house which I bought through Ruth, I am not going anywhere.

Rudy & Stephanie Harms


 

Hi Ruth a quick note to say we are so glad to have found such a professional and a lovely person. We looked around for a holiday home in different areas and found some agents to be pushy and had no time for us, until we met you. Your patience and professional attitude was great. I'd also like to note the extra time you put in for was appreciated, thank you.

Paul & Adele Viles


 

Ruth Fea is a very professional Real Estate Agent. From the moment she entered our home to the day of settlement we felt as if we were the only Vendors in her portfolio. She kept us informed and calm during the sale process and was available whenever we had questions. Ruth has amazing communication skills and her knowledge of the area is second to none. We highly recommend Ruth to anyone buying or selling on the Northern Gold Coast.

Linda & Mike Kirby


 

We wish to state how very much we appreciated the work that Mrs Ruth Fea of Hum & Fea Realty put into selling our property.

It was a large and expensive home on Hope Island and with the prevailing economic downturn it took time to sell, but Ruth kept a steady stream of potential buyers coming to inspect.

She was always a delight to work with and went over and above the efforts other agents put into the sale. She was successful last month with the largest sale on the Gold Coast for the current year.

We are grateful to Ruth and wish her well for the future of Hum & Fea.

Yours sincerely

Angela Burger


 

I engaged Ruth to sell my property recently and was immediately struck by her intimate knowledge of my area and market research. Her selling strategy was simple and no nonsense, and I was confident of her approach to all aspects of the sale. The photographer she used was amazing and provided some extremely dramatic and striking photos. The response to her advertising campaign was immediate and highly attended by prospective buyers, all the while I was provided with feedback from Ruth and market analysis. When a contract was negotiated, in very short order I will add, Ruth was always in contact with myself and a conduit to the conveyancing solicitors, who all worked seamlessly together to finalise the sale and complete a smooth sale. Certainly an extremely pleasurable and assured realtor whose professionalism shone through. I recommend Ruth whole heartedly as a trusted and competent realtor to act as your representative in buying or selling.

Steven Stuart-Sturges


 

Dear Ruth
To find such a professional and truly genuine person in Real Estate is very rare; but this is what we found during our dealings with you; while not only selling our property but then helping us buy the next.  You are an extremely sincere and caring person who went that “extra mile” for us and we are very grateful for your hard work.    
 
The kids also say thanks (they keep their rooms tidy as they think you might be coming back – hopefully this will last a while).
 
Whether it was buying or selling we would have no hesitation in recommending you to any of our friends and family and would reassure them that they are in the most capable hands possible.
 
We will keep in touch.
 
Thanks so much
 
Patrick & Tammy

We recently sold our Oxenford property through Hum & Fea. We have had some really bad experiences in the past and approached this sale with trepidation and suspicion.
From our first contact with Ruth we recognized we were in the hands of a thoroughly professional operator.  Throughout our association she has demonstrated her excellent negotiation and communication skills as well as her sound advice based on her considerable knowledge of the industry and all done with a relaxed and friendly manner.
We thank her for her tireless efforts on our behalf and would recommend Ruth to anyone wishing to enter into the real estate market.
Our best wishes for your continued success.
 
Sheila & John Storrs
Dear Ruth

Tim and I just wanted to write and let you know how pleased we were with the recent purchase of our land. For us, the experience was seamless, due largely to the personal attention you showed us during the sale process.

Right from the start you spent time showing us around the area, the comparative properties and the facilities Hope Island Resort had to offer, ensuring we were happy with the whole package, not just the land. We were also pleased with the professional way in which you handled the negotiations and the fact you kept not only us, but our solicitors informed of all the little details along the way.

The fact that you knew your market extremely well instilled a lot of confidence in us. Your personable nature combined with your professionalism made the whole experience stress free and easy. We will definitely be in contact when it is time to sell our current house.

Thanks Ruth, it was a pleasure.

Warm Regards

Katrina Tocco

To whom it might concern,

Having sold multiple properties through Ruth Fea from HUM & FEA Realty, I have no hesitation to engage her services in any of my further real estate dealings, local or national. Ruth's sincerity, honesty and professionalism is outstanding.

Regards,

Bernhard M


Ruth Fea is the consumate professional! Her focus on customer service makes every client feel that they are her only client!! She knows how to sell the dream and all parties to the transaction are better off as a consequence. She's the best I've ever seen!
 
 Louise Cox

Dearest Ruth,

Thank you so much for being such a trusted, genuine and wonderful agent/friend. You made the process so much easier & enjoyable.

I appreciate your caring, beautiful personality.

Love always

The Folley family


 

Hi Ruth,
Thanks for being an A+ Agent! We appreciate your hard work.

Kind regards
Anita Lysenko


 

My partner and I recently purchased a vacant block of land within Hope Island through Hum and Fea Realty. As with any real estate purchase,  the process can be met with doubt and confusion.

With our dealings with Ruth Fea we quickly became impressed with her approach and professionalism, we found her knowledge of  the area and  Body Corporate rules and regulations helped us to make informed decisions about our purchase.

We would have no hesitation in recommending Hum and Fea Realty to anyone looking for as they say " a refreshing change"

Thanks Ruth
 
Adam
Bill and I were very impressed with your outstanding service and your ability to bring the sale to a successful conclusion for us which we appreciated very much.

We are now the proud owners of that lovely villa and we attribute this positive outcome to your very professional and experienced service.  Bill and I were amazed how quickly you put the contract together and the odd hours that you made yourself available to achieve this outcome.
It was a pleasure working with you through this process and your pleasant nature and your industry knowledge may the whole experience so enjoyable.

Bill and I would be more than happy to recommend your wonderful service especially with your vast knowledge of the area and of the industry.  You would be  an asset to any buyer looking to purchase or sell.
 
Suzanne Bran & Bill Davis
Congrats to you... you are just good - wrong wording - excellent at your job in negotiating…

All the best and thanks.
 
Bernhard Marzini

Thank you for helping us sell our property at Hope Island. You demonstrated a sound knowledge of the market based on experience and backed up by thorough research, accompanied by commitment, enthusiasm, honesty and good communication. You made us feel you valued us as individuals and worked tirelessly in our interest.
 
Robyn and Andrew

Hi Ruth,

Melissa and I just want to say thank you for helping us buy what we believe is one of the best properties in Hope Island.

It was great that you showed us numerous comparisons, but in the end we had to agree with you that the block we purchased offered everything one could possibly want in a property.
Your professionalism and experience was greatly appreciated in helping us make an important buying decision.

Kind regards
 
Bill & Melissa

Dear Ruth,

Paul and I wanted to let you know how much we appreciate your efforts in selling our home.  As you know, we had listed it with another well respected agent who specialised in our area, who could not manage one inspection in three months. Even with the GFC, ours is a lovely home and we couldn’t believe no one would want to buy it! So, we went to the top. We asked around our friends and work colleagues and your name kept coming up.

You took us on; even though we are out of your area and I’m sure it would have been a huge imposition.  You gave us honest advise, including having new photos taken, and listened and understood our requirements. We felt from the start that we were in good hands and you proved us right.

Not only did you sell our home, you ensured it was a cash contract with a quick settlement and still at a fair and reasonable price that allowed us to complete our purchase.  We were never alone throughout the whole process with building & pest inspections and all the legal side. You handled it all with such integrity and professionalism and yet still with a personal and caring manner.

We will recommend you to anyone selling or buying a property as you are honest, hardworking, and it really shows that you enjoy making people happy.  Thank you again, we wish you every success and happiness,

Yours sincerely,
 
Paul & Mel Sanderson

A big ‘thank you’ to Ruth Fea ..who worked so tirelessly to achieve the recent sale of my home. I highly recommend Ruth .., who provided a professional service by constant communication coupled with smart sales techniques during the selling process. Keep up the good work!
 
Chauncy Properties

On behalf of all of us we would like to thank you very much for all your efforts in selling our home.  We will Highly Recommend you to anyone considering buying or selling.  Both of us have had a lot of dealings with Agents but never with anyone as caring or professional as you.  We thank you for making the process smooth and as enjoyable as possible.
 
The Hughes family

We would like to say a huge thank you for the very professional service you and your company provided to us recently while we were going through the process of choosing and purchasing our home. Over the years, we have purchased and sold homes throughout Australia and unfortunately the experiences haven’t always been good ones. However the first day we met with you, we realised that you were not the ‘run of the mill’ Real Estate Agent and felt very comfortable doing business with you.

We have been in business ourselves for 30 years and know how important first impressions and good business ethics are. We would be more than happy to recommend you and your company to our friends, business associates and family at any time. Many thanks again and we look forward to using your services sometime again in the future.
 
Cheryl Macnaught

I can only say how fortunate I was that the house I wanted to buy was being sold through HUM & FEA Realty, and Ruth Fea was the person I worked through.

Ruth assisted me greatly from the original purchase of my first home, and when the opportunity arose to obtain an investment property I had no hesitation in making Ruth my first point of contact .

From the moment I first made the call regarding the property, Ruth had already gotten to know me well from our first experience and this second time round was just as easy. Ruth was always patient, understanding and informative. These were certainly qualities that made me a lot more relaxed about the home buying process once again

I was able to contact Ruth at any time and she always returned calls and emails promptly, always being considerate, clear, personable and polite. In previous years I have had experience of overly pushy and aggressive Estate Agents, but I can genuinely say how happy I was by how different the whole experience was not only in my first home but the same level of excellent service I was shown when securing my second home. Ruth’s professionalism and attention to service and detail should be used as an example to strive for, to all others in the industry.
 
Regardless of whether buying or selling, Ruth for HUM & FEA will always be my first contact for any properties in the future.
 
John Woods

I do thank you for the seamless execution of the Settlement of Ballybunyon with the simultaneous purchase of this new property. It was  a pleasure to find that you took care of all the small details, long after the signatures were on the paper!  And all achieved with minimal chaos!  Your courtesy and friendship has not gone unnoticed, and is greatly appreciated.

Looking forward to inviting you for a celebratory cocktail on the deck sometime in April!

Kind regards
 
Liz Ford

Hi Ruth,
 
Roger and I would like to thank you very much for all of your hard work with selling our house recently at Hope Island.  Having tried a couple of Real Estate agents to sell our property, we were somewhat surprised at how quickly you managed to find a buyer once we had changed over to 'HUM & FEA'.
 
Trying to sell a property from the other side of the world was not an easy task.  You were very efficient and helpful and we very much appreciated your expertise in all aspects of the sale.
 
Many thanks once again,
 
Beverly and Roger Drew
Hi Ruth

Just a line to wish you a very happy 2010 and to thank you for all that you did for me in securing the Victor Ave, my new home. I really love it here what a magic spot.  Thank you also Ruth for the keyring, it would be nice to have a coffee with you one day and keep you up to date with the progress. Have the bedrooms painted white now and the new bathroom will be started on 18th January!

All the best and thank you again.

Best wishes 
 
Pamela

As you know our property has just settled and we both want to take this opportunity to show our heartfelt thanks for the service you have provided and the excellent manner in which we were dealt with.  Ruth, you are in stark contrast to the vast majority of estate agents. That is to say you were professional, timely, orderly and knowledgeable. We are 100% convinced that you realised for us the maximum price, and it was one that delighted us.

Our dealings with agents over the years has convinced us they forgot they are working for the vendor – the one that is paying them! – but this was not the case this time. I know that you were always on our side, and for this alone we are very grateful.

Thank you once again Ruth for your truly excellent work. It goes without saying that we thoroughly endorse your services and will recommend you without mitigation.
 
Ray & Inda Charters

Dear Ruth

Wishing you a very Merry Christmas and a fabulous 2014. As always, thank you for your continued support and always going above & beyond.

Lots of love,

The Pritchard Family


Just wanted to say we are both so thrilled with the unit (mess & all) and so excited for our new lifestyle. Thanks so much both of you for your great help and friendliness. Cheers 
 
Jenny  & Ray Wynne 

Ruth is remarkable! When we sold our house in Hope Island resort she was professional and ethical. She understands both her sellers and buyers and matches them rather than just showing everyone your home. How many people can say my Real Estate agent sold our house to the very first and only family who saw it! I would highly recommend Ruth.
 
Margo Poole

I have used the services of Ruth on several occasions as a Real Estate expert. She provides exceptional levels of customer service, is honest in her dealings and has always delivered exceptional results for us. I would have no hesitation in recommending Ruth, and in fact I have a number of times.
 
Stephen Prideaux

Many Thanks for all your help, support and tireless efforts during the sale of our property.

There aren't adequate superalatives to express your professional approach, your dedication to your work and your caring personality.

At no time did we ever consider using any other real estate agent. We had total confidence and Trust in you.

Thanks a Million.

Warm Regards

Gale and Gary Hack